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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Meghan Kelly

October 30, 2025

5  out of  5
rating by Meghan Kelly
"JT and Rob are always so helpful! And there when I need them, great insurance company!"
We responded:
"Thank you Meghan for the 5 star review, we are thankful you chose our Albany office for your car and renters insurance!"
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Renee Fahey

October 24, 2025

5  out of  5
rating by Renee Fahey
"My State Farm Agent, Rob Field, is always attentive and is prompt to return a call or message. Always helpful! Recommended"
We responded:
"Thank you Renee for trusting our Albany office with your car and home insurance!"
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Nicole Pulver

October 22, 2025

5  out of  5
rating by Nicole Pulver
"Very helpful & easy to work with, would highly recommend"
We responded:
"Thank you Nicole for being a loyal customer to our Albany office for so many years, we appreciate the opportunity to service your home and car insurance policies!"
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Myrdel Geffrard

October 15, 2025

1  out of  5
rating by Myrdel Geffrard
"Please do not go with this agency — they are very deceiving. They gave me a quote, and then two days later decided they were “undercharging” me. Without my authorization, they went ahead and charged me the difference anyway. This is completely unacceptable and unethical. Be very cautious before doing business with them. They did not care if they violating my rights or not."
We responded:
"I'm sorry and sincerely apologize about you having frustrations regarding the premium misunderstanding but unfortunately having collision coverage will cost additional premiums."
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Devil King

October 14, 2025

5  out of  5
rating by Devil King
"Good price, good guys to deal with!"
We responded:
"Mr. King here at our Albany office we always try to accommodate new auto insurance customers with the best possible price, it was a pleasure to meet you as well!"
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Astrid Craig

October 14, 2025

5  out of  5
rating by Astrid Craig
"fast service"
We responded:
"Thank you Mr. Craig for choosing our Albany office for your car insurance needs!"
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Shaheen Ahmed

October 9, 2025

5  out of  5
rating by Shaheen Ahmed
"Great experience overall! Affordable rates and excellent customer care. I’m extremely satisfied with their support."
We responded:
"Thank you Shaheen for signing up your home and car insurance with our Albany office, it was nice to meet a new friend!"
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ben birdsinger

October 8, 2025

5  out of  5
rating by ben birdsinger
"Rob Field and his team are exceptional! My family and I have been using State Farm insurance for many years and have always been well taken care of. I would highly recommend for any of your insurance needs. JT Larson did an exceptional job with providing me home owners insurance through State Farm. He provided me with a personable and professional experience. I would highly recommend State Farm for any of your insurance needs!"
We responded:
"A BIG thank you to your family for supporting our Albany office! In trusting our office for your car and home insurance needs it has afforded us the opportunity for a great friendship."
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Jamey Curtin

October 3, 2025

5  out of  5
rating by Jamey Curtin
"Rob was the best insurance agent I've ever dealt with. He was attentive, he listened to my needs, and didn't try to sell me something I didn't need.our meeting was based around integrity and attentiveness."
We responded:
"Thank you Jamey for choosing our Albany office for your home and car insurance needs, we are very thankful for your friendship and appreciate the kind review!"
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Louis Morgan

October 2, 2025

5  out of  5
rating by Louis Morgan
"Rob is always ready to help with my insurance needs! He provides a great service with State Farm and always helping to ensure I'm covered and at a fair price. He's always available to answer any questions. Thank you Rob Fields! - Louis"
We responded:
"Louis thanks for the 5 star review and also for being a long time customer, glad we are able to service your family for your insurance needs for all these years!"
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Cynthia Ricks

September 24, 2025

5  out of  5
rating by Cynthia Ricks
"I just moved here and had to get homeowner and car insurance. It was the easiest thing I’ve done in years thanks to JT. JT always takes my phone calls And is always happy to help and make sure that I’m OK in a very strange place. Can’t get better than JT"
We responded:
"Thank you Cynthia for trusting our Albany office with your home and auto insurance!"
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Gerry Parkes

September 19, 2025

5  out of  5
rating by Gerry Parkes
"Had a hiccup on insurance coverage and received a notice from DMV. It only took one phone call to Judy to get the problem resolved. Wonderful service, thank you."
We responded:
"Thank you Gerry for such a nice review of our Albany office, we appreciate you insuring your car with our office!"
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Kee Naing

September 16, 2025

5  out of  5
rating by Kee Naing
"Good price"
We responded:
"Thank you for signing up your auto insurance in our Albany office, it was great to meet you today!"
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Carol Saunders

September 12, 2025

5  out of  5
rating by Carol Saunders
"It was quick and easy to get my apartment insurance through this agent."
We responded:
"We appreciate you signing up your renters insurance in our Albany location, we look forward to providing excellent customer service for many years to come."
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Kevin Donlon

September 11, 2025

5  out of  5
rating by Kevin Donlon
"JT was extremely knowledgeable and helpful in explaining multiple policy questions I had for both home and auto."
We responded:
"Thank you Kevin for being a loyal customer for so long with your home and auto insurance. Knowing there are many options for insurance in Albany we certainly appreciate you teaming up with our office!"
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Alex Hamilton

September 11, 2025

5  out of  5
rating by Alex Hamilton
"Very eager to help and answer any questions I had. Very satisfied with my experience!"
We responded:
"Thank you Alex for signing up your car insurance, we appreciate you choosing our Albany office for your insurance needs!"
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Megan Selfridge

September 11, 2025

5  out of  5
rating by Megan Selfridge
"fantastic team! Quick response time."
We responded:
"Thank you Megan for allowing our Albany office to be your home, auto, and business insurance agency, we certainly appreciate your business!"
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Courtney Fitzgerald

September 5, 2025

5  out of  5
rating by Courtney Fitzgerald
"Thank you JT and Rob for helping me get my car insurance and home insurance set up. They helped save me over $100 a month!"
We responded:
"It is awesome we were able to sign your car and home insurance up with big savings, JT is the specialist in our Albany office and I know he was glad to meet you!"
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cassandra bessette

September 4, 2025

5  out of  5
rating by cassandra bessette
"Thank you for getting me the best quote for my car and home insurance, you guys are really as good as advertised, best in Albany!"
We responded:
"Thank you for the kind review and on behalf of everyone in our Albany location, we appreciate you giving us the opportunity to quote and sign up your car and home insurance!"
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A Google User

August 19, 2025

5  out of  5
rating by A Google User
"I am insured with State Farm for my two vehicles; as well as my home insurance. I am always received with the highest standard of professionalism, kindness, and patience. In speaking with them regarding home or auto; I feel like family! Highly recommend Rob Field; at State Farm. Marishka Krasnopolski (Kraz)"
We responded:
"Thank you Marishka for the awesome review, we appreciate you choosing us here in Albany for your home and car insurance policies. In addition, this is why I love what I do every day, meeting ppl like you and becoming new lifelong friends is what makes it so special!"
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Tina Hayden

August 11, 2025

5  out of  5
rating by Tina Hayden
"I always stick with Rob Fields State Farm because someone ALWAYS answers the phone. I’ve been a client for ten years and they have always been extremely helpful (and patient). Most recently, JT helped me and was particularly helpful despite a few changes that I had to make on my policy. Their rates are great too!"
We responded:
"Tina- we know you have many choices in Albany for your auto and renters insurance needs so we just want to thank you from the bottom of hearts for your loyalty and kind words regarding our Albany office!"
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jordan cartwright

August 11, 2025

5  out of  5
rating by jordan cartwright
"Had the experience I never expected, needed car insurance on the weekend and this office came through when I needed them. I also was able to save $ with better coverage on my home insurance, thank you Rob!"
We responded:
"Great to know that we were able to assist you with your home and car insurance over the weekend. I am very glad to see you were happy with our service. Just so you know our Albany office has 24/7 service so you can speak with a live representative even after hours, we appreciate your kind review!"
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Fedel Nazir

August 4, 2025

5  out of  5
rating by Fedel Nazir
"Great service been with Rob for years"
We responded:
"Thank you Fedel in choosing our Albany office for your auto and home insurance, we appreciate the opportunity to work with you and your family!"
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Alec Royka

July 31, 2025

5  out of  5
rating by Alec Royka
"Rob and JT are great, super helpful, very knowledgeable, and a pleasure to work with!"
We responded:
"Thank you Alec for joining our Albany office with your home and auto insurance, we appreciate your business!"
Profile photo of Rick Novinger

Rick Novinger

July 21, 2025

5  out of  5
rating by Rick Novinger
"JT, thanks for walking me through the considerations involving rental car insurance."
We responded:
"Rick---Thank you for supporting our Albany office for your auto and home insurance needs. We appreciate your business!"